Claudia Romero is speaking out for the first time. She says the DA's office dropped a felony domestic violence case. The case was against her ex-boyfriend. Now she wants answers.

"I just want justice," Romero told KSAT. "For my case to be reevaluated. This is not fair."

Romero says she lived through months of abuse. For about a year, she kept track of what she calls a pattern of abuse. She was living with her then-boyfriend in Bexar County at the time.

Romero says something bad happened on November 11, 2025. She says her ex-boyfriend pinned her against a wall. She says he kicked her. She says he spit on her. She got away and drove straight to a San Antonio police substation. She reported it right there.

He was charged with felony domestic violence. That charge can mean prison time. KSAT is not naming him. The charge against him was later dropped.

KSAT reviewed police dispatch records. Officers went to the couple's home about 40 times in 2025. Fifteen of those calls were family disturbance calls. That means someone called police because of a fight at home.

Romero says she stayed in the relationship for a reason. She depended on her ex-boyfriend for money. He was also her boss. She says the abuse left her homeless. She says her injuries still hurt her today, in body and in mind.

Court records show the felony charge was dropped on July 10, 2026. The records list "insufficient evidence" as the reason. That means the court did not think there was enough proof to move forward. Still, a two-year protective order for Romero was granted. That order tells her ex-boyfriend to stay away from her. A protective order is not the same as a criminal charge. It does not send anyone to jail on its own. It just sets rules to keep two people apart.

Romero says she found out about the dropped charge over the phone. "She told me my protective order was granted for two years and that his criminal charges were going to be dropped," Romero said. "I asked why. She didn't have a reason why."

KSAT asked the Bexar County District Attorney's Office why the case was dropped. The office gave this statement: "The case was dismissed following an agreement between the prosecution and the defense and a two-year protective order was sought to prioritize the safety and well-being of the victim." The office said it would not share more.

Romero says that is not enough. "They didn't help me at all," she said. "The DA failed me bad."

This story matters past Bexar County. It matters here in South Texas too. Families call 911 for help all the time. They trust the courts to follow through once a charge is filed. When a felony case drops with little reason given, it can leave a victim feeling let down. It can also scare other victims. They may stay quiet instead of coming forward.

Police records in this case show a long pattern of trouble at one home. Forty calls in one year is a lot. Fifteen of them were about family fights. Yet the criminal case still ended in a dropped charge. Abuse often happens behind closed doors, with no witnesses around. That can make cases hard to prove in court, even when the police calls pile up.

For now, the protective order stands. It lasts two years. The criminal case against Romero's ex-boyfriend stays closed. Romero says she wants her case looked at again. The Bexar County District Attorney's Office says it has nothing more to add.